Effective date: 12 September 2026
PT DXB LINK TRADING operates DXBLinkTrading.com. This policy explains how we handle personal information when you browse the site, contact us, create an account or place an order.
Information we collect
- Contact and account details, such as your name, email address, telephone number and account credentials stored through WordPress.
- Order and delivery information, including billing and shipping addresses, products, quantities, payment status and transaction references.
- Enquiry and support information you choose to send, such as a company name, product requirements or photographs relevant to a return.
- Technical information needed to operate and protect the website, such as IP addresses, browser information, session identifiers and security logs.
Please do not send full card details, passwords or unrelated sensitive documents in an enquiry.
How we use information
We use information to respond to enquiries, prepare quotations, process and fulfil orders, provide account and after-sales support, arrange shipping, process eligible refunds, prevent fraud, maintain website security and meet applicable accounting or legal obligations. Where consent is required for an optional use, we request it separately. An enquiry does not automatically subscribe you to marketing.
Payments
Where online payment is available, the selected payment provider processes the payment details necessary for the transaction under its own privacy terms. We receive information needed to identify the order and payment status. Do not send card details directly to our support team. Available providers and methods are identified during payment.
When we share information
We share only information reasonably necessary with hosting and technical service providers, payment processors, carriers, freight and customs partners, and suppliers involved in fulfilment. We may share information with professional advisers or authorities when required by applicable law. We do not sell personal information.
International processing
International sourcing and shipping may require relevant information to be processed in Indonesia, China, your destination country or countries where our service providers operate. We limit shared information to what is needed for the transaction and use appropriate contractual and security safeguards where required.
Cookies and local storage
The site uses essential cookies and related storage for shopping sessions, cart contents, sign-in, security and website operation. These help the cart and account functions work. If optional analytics or advertising technologies are introduced, we will describe them and seek any required consent before activating them. You can manage cookies in your browser, but disabling essential cookies may prevent checkout or sign-in from working.
Your chosen display currency is stored locally in your browser as dxb_display_currency so it can be remembered on later visits. Clear site storage to reset it. Our server retrieves reference exchange rates without sending your contact, order or payment information to the rates service.
Retention and security
We retain information only as long as needed for the purpose collected, order support, dispute handling and applicable record-keeping obligations. We review and remove or anonymize information that is no longer needed, subject to lawful retention requirements. We use reasonable administrative and technical measures to protect information; no online system can guarantee absolute security.
Your choices and rights
Depending on applicable law, you may request access, correction, deletion, a copy of your information, restriction of processing or withdrawal of consent. Contact us using the details below. We may need to verify your identity before acting on a request, and explain where a legal obligation prevents deletion. Withdrawing consent does not affect processing already lawfully carried out or obligations required to fulfil an accepted order.
External services
Email and WhatsApp links let you choose to contact us using those services. Their own terms and privacy policies apply. Product photography and fonts used by this theme are served from this website rather than loaded from external image or font services.
Children
This website is intended for people legally able to enter into purchases, and for authorized business representatives. We do not knowingly solicit personal information from children. Contact us if you believe a child has submitted information that should be removed.
Privacy contact and updates
Send privacy requests or concerns to the business below. This policy may be updated as the website or services change; the effective date above identifies the current version.
PT DXB LINK TRADING
Gedung Metro Pasar Baru, 3rd Floor T-U 305, Jalan H. Samanhudi No. 2B, Pasar Baru, Sawah Besar, Jakarta Pusat, DKI Jakarta 10710, Indonesia
Email: dxblinktrading@gmail.com
Telephone: +62 858 62204590 / +62 857 36006329
NIB: 2706260070615